Support Services
Contacting Support: For assistance with your account, technical issues, or general inquiries about the ISADA app, you may contact our support team by visiting our support at admin@umigram.com or through the app’s help section directly. Our dedicated team is available to provide support and address your concerns during business hours from Monday to Friday, 9:00 AM to 5:00 PM Eastern Time.
Service Availability: While we aim to provide a seamless user experience, occasional interruptions and downtime may occur. Adviao LLC does not guarantee uninterrupted service of the ISADA app. Scheduled maintenance will be communicated in advance through the app or via email.
Feedback and Suggestions: Adviao LLC welcomes feedback or suggestions about our app. Please note that by providing suggestions, you grant Adviao LLC a perpetual, irrevocable, royalty-free license to use and incorporate such feedback into the ISADA app or other services without compensation.
Reporting Issues: If you encounter any issues or suspect a violation of our terms or policies, please contact us immediately through our official support channels. We take such reports seriously and will investigate promptly and take appropriate action.